Bengaluru headquartered Dynasys is focused on providing cost effective and easy to operate software solutions for the hospitality sector – from in-room internet service to Hotel Management System and Point of Sale solution By Sudipta Dev
Established in 2008, Dynasys offers a range of products for the hospitality industry ranging from secure wired and wireless internet services to Point of Sale for restaurants. Velmurugan E, CEO, Dynasys had a long tint in the hospitality industry before starting the company based on his experience of what hotel owners and operators need from their software solutions provider. “I have developed a product which combines many features of different software for the hospitality industry. It is a cost effective solution,” mentions Velmurugan E.
“We have developed a product and client architecture. It is a stable product. My database is in Oracle and front-end is BB DotNET – to give more stability and auto backup and we designed inbuilt into it,” he adds.
There are three product offerings – internet service, Hotel Management System and Point of Sale. The company provides wired and wireless high speed internet access in rooms and public areas of hotels. The company is managing internet services in about 80 hotels across India. “With Royal Orchid Group we are doing almost 15 hotels, recently we have tied up with Sarovar Hotels also,” he informs.
The company also has an office in Jaipur where it is managing eight properties. “For heritage hotels we have outdoor access points, internal cabling is not allowed and it spoils the aesthetic look also. We are providing internet services for two properties in ITC WelcomHeritage Group,” states Velmurugan E.
Dynasys provides end-to-end internet solution for guests. There is a dedicated staff who take care of the function and a software also. “We ensure efficiency and better service to clients. For example, if an international traveller arrives at midnight, he wants to use the internet and there is nobody to help him at the hotel, our system works on zero configuration. The guest can just open his laptop or smart phone and gets connected,” he states. Dynasys’ access points act like a hub, providing connectivity to wireless computers. It also connects (or “bridges”) wireless LAN to a wired LAN, thereby allowing seamless connectivity of wired and wireless internet access services.
The Hotel Management System can be managed in a single window. “You do not have to navigate many windows to do majority of the tasks. If you are in a front office, for example, in a single window you can do check-in, checkout, etc. The entire front office operations can be done in a single window,” states Velmurugan E. For the Point of Sale also, the entire software has been designed on a single page. “Our idea is to simplify the systems so that hotel owners do not have to invest too much of time, effort and money to train personnel for manning it. Even the hotel owner can operate the software as it is very simple,” informs Velmurugan E. POS is for restaurants (fine dining / quick service), bars, pubs, food courts, take away outlets, home delivery, etc. Dynamic POS is developed in client server architecture. It is designed for minimum keystrokes. it minimises the time taken in operations. “Yet, it provides advanced features like Happy Hour Management, specify modifiers, give instructions to the kitchen, apply discounts, split checks by category or item wise and multi-mode settlement,” he adds. In the near future he plans to simplify the entire CRS process.