Prawin Ganeshan, founder of WinTrack, expressed optimism following the Finance Ministry’s inquiry into alleged bribery issues at Chennai Customs. He said the session left him hopeful not only for his company but for other entrepreneurs as well, describing the outlook as “promising with growth for all”.
‘Thought it would be a one-sided affair’
Ganeshan shared that he had entered the meeting with no expectations, anticipating a “one-sided affair”. However, after the first session, he was encouraged by the Ministry’s commitment to addressing entrepreneurs’ concerns and providing long-term solutions.
“I attended the inquiry with the officer, with no expectations and a blank mind, thinking it would be a one-sided affair,” Ganeshan wrote in a post on X (formerly Twitter).
He said, “After the first session, I realised the government and the Ministry of Finance are committed to resolving entrepreneurs’ issues and providing a long-term solution.”
‘Future looks promising’
Ganeshan further stressed that the inquiry wasn’t limited to WinTrack, noting that grievances from other companies were also being heard.
“Not only Wintrack Inc.’s grievances, but those from all others have been listened to, and the future looks promising with growth for all,” he further added.
I attended the inquiry with the officer, with no expectations and a blank mind, thinking it would be a one-sided affair.
— Prawin Ganeshan (@PrawinGaneshan) October 5, 2025
After the first session, I realized the government and the Ministry of Finance are committed to resolving entrepreneurs' issues and providing a long-term…
In another post, he said that no one would be spared. “Enquiry may result in serious actions against anyone who commits mistakes, including us. No one will be spared.”
“Our goods are still in the bonded warehouse, and others in customs,” Ganeshan added.
How did the matter come to light?
The bribery allegations against the Chennai Customs department came to light after Wintrack Inc announced that it would cease all import and export operations in India after harassment by officials for 45 days.
“For the past 45 days, Chennai Customs officials have relentlessly harassed us. After exposing their bribery practices twice this year, they retaliated, effectively crippling our operations and destroying our business in India.”
Further, from his personal social media account, he asked how the company can sell a massager without a charging cable.
“How can a factory sell a massager without a charging cable? The charging cable is included as part of the new product kit; every new product requires a charging cable to function. Customs raised an issue for the first time this year, questioning why charging cables were not declared separately,” he said, before asking, “Charging cables are not sold separately and are always listed in the packing list. EPR and LMPC compliances were manually requested for the first time, causing delays and demurrages.”
Ganeshan further suggested that existing loopholes in the law allow customs officers to exercise discretion in ways that can hinder business operations.