Air India will relocate around one-third of its domestic departures from Delhi airport’s Terminal 3 (T3) to Terminal 2 (T2) starting October 26, due to expansion work.
Breakdown of flight relocation
The Tata Group-owned carrier will move 60 of its 180 daily domestic flights to the upgraded T2. Air India Express, meanwhile, will shift all of its domestic operations to the newly renovated Terminal 1 (T1). All international flights of Air India and Air India Express will continue to operate from T3.
To help passengers identify the changes, Air India said all flights operating from T2 will be renumbered into a four-digit format prefixed with ‘1’ (AI1XXX). For example, AI1737 or AI1787 will indicate departures from T2. Delhi International Airport Ltd (DIAL) will provide free shuttle services every 10 minutes between T1, T2 and T3 for passengers needing inter-terminal transfers. Special buggy rides will also be available for passengers with reduced mobility.
Passenger support measures
Air India assured that travellers with onward connections won’t need to worry about baggage, as through-checked luggage will be transferred seamlessly between terminals. Additional ground staff, wearing special uniforms, will be deployed to guide passengers during the transition phase.
Passengers with bookings on affected flights will be notified via their registered contact details, while those making fresh bookings on AI1XXX flights will be clearly informed that the flight operates from T2.
Air India has advised travellers to update their contact details in bookings and check terminal information before travel via the airline’s website, app or customer service channels. The realignment comes as DIAL pushes ahead with a major expansion of T3, aimed at boosting Delhi airport’s international passenger capacity.