Air India in its latest collaboration with Delhi Airport and Delhi Metro is all set to offer check-in services at two metro stations in the national capital for international passengers. With this initiative, passengers will now be able to explore the city without worrying about their luggage. Flyers can now check in their luggage at the metro stations.
Rajesh Dogra, Chief Customer Experience Officer at Air India said, ‘’This initiative not only provides a cost-effective option for the travelers who are coming from far destinations but also helps in easing out the congestion at the airport, leading to a better experience for all the flyers. It will significantly help in enhancing the comfort of our customers,’’ as reported by PTI.
Steps for availing of the service:
Steps for availing of the service:
Passengers will need to check in their luggage at the Shivaji Stadium and New Delhi stations. Once they have checked in, baggage will get transferred to the flight through a sophisticated automated system managed by Delhi International Airport Ltd (DIAL) AND Delhi Metro Rail Corporation (DMRC). Flyers can enjoy these services at the metro station from 7 am to 9 pm. Earlier, these facilities were only for domestic flyers but now it has opened for international passengers too.
To ensure a seamless journey, metro services are available every 10 minutes and passengers can reach the departure area of Terminal 3 at Delhi Airport in just 19 minutes. The airline stated that the passengers can check in their baggage between 12 hours and 2 hours before domestic flights and for international flights between 4 hours and 2 hours.
(With PTI inputs)