When in Rome, hire a Roman to head your local operations. That seems to the dictum for successful Indian BPOs…
There are various threads that run through the story and are concurrent, intriguing and interwoven with Sarah Joseph?s dexterity. This…
The healthcare industry is booming, lifting medical pay packages and churning the community of healthcare professionals. Buoyed by the 1,21,000…
As the $60-billion domestic IT industry braces to announce its July-September earnings later this month, some good news has started…
Increased protectionism issues, proposed offshoring bans, visa fee hikes and a saturated market?this is the present scenario in the United…
Small and medium enterprises do not necessarily think simple. While large enterprises are still shying away from adopting emerging technologies…
Amidst the chaos created by US protectionism activities, visa hikes and changing dynamics in the Indian IT-ITeS industry, Dandapani Swaminathan,…
The concept of touch and feel in handling money is gradually taking a back seat, courtesy the digitised form of…
The big fat middle class, which has a substantial disposal income in hand, constitutes the largest shoppers? segment in India.…
A demand-led robust recovery is underway in the $60-billion Indian IT industry. Not surprising then that a host of mid-size…
The former president of IBM India and now the chairman and CEO of Steria India, an European IT firm?Mukesh Aghi…
Keeping pace with the rapidly growing domestic IT services market, mid-size software firm Zensar Technologies aims revenues upto 40% from…
Software services or BPO companies might be the largest private sector employers in the country, but here?s a little…
Homegrown legal process outsourcing (LPO) providers have a new story to share…
Intel has invested over $1 billion in the past decade towards improving education in 50 countries by using…
Recovering from slow growth of 5% last year, EXL Service ? one of the country?s largest BPOs ? is expecting…
The noise around business process outsourcing captives losing its charm and being acquired by third party…
A wave of consolidation is sweeping the $20-billion global market for human resource outsourcing, and India is expected to reap…
