Delhi NCR-headquartered electric vehicle player Omega Seiki Mobility has inaugurated its first Company-Owned-Company-Operated (COCO) Service Centre for its EVs in Faridabad, Haryana.
The facility is spread across 30,000 sqft and equipped with 7 state-of-the-art service bays staffed by over 20 service engineers. In addition, the company plans to add 3 new facilities across India including Bengaluru and Chennai.
The Faridabad facility has a capacity to service over 3,000 vehicles annually which is about 30% of its overall sales. The COCO Service Centre’s 24/7 operational status aims to provide drivers with the utmost convenience, allowing them to schedule vehicle servicing during non-working hours. It also has made provisions for bedding for drivers to rest while their vehicles are serviced. Whether opting for night-time servicing or another preferred time slot, the COCO Service Centre is tailored to accommodate a diverse range of customer preferences.
Uday Narang, Founder and Chairman, Omega Seiki Mobility said, “This facility is more than a milestone; it’s a strategic investment in our commitment to delivering unparalleled service. Our focus on green energy, smart engineering, and data-driven solutions positions us at the forefront of shaping the future of mobility.”
This service centre will also be a training ground for the existing over 190 dealerships across the country to enhance the already developed service infrastructure in accordance with the increasing product line-up every year.