According to an official release, GoTo, an IT management, support, and business communications platform, announced a new native integration for its LogMeIn Rescue product with Intel® Endpoint Management Assistant (EMA) for Intel vPro®-based devices. This collaboration is expected to allow customers to leverage the Intel® EMA capabilities directly within Rescue. Now, IT teams have centralised remote support, management, and reporting for Intel vPro®-based devices in Rescue.
“Intel’s collaboration with GoTo can deliver manageability technologies to our joint customers to support a remote workforce and an array of endpoint devices,” Carla Rodriguez, Intel VP, general manager of client software ecosystem, Client Computing Group, explained.
The new integration further enhances Rescue’s support for Intel vPro®, which allows IT teams to access and support remote out-of-band devices that are not running on the company’s operating system. Managing out-of-band devices typically requires IT to navigate multiple solutions, workflows, and varying levels of end-user involvement.
“With Intel vPro® natively paired with the enterprise remote support toolset of Rescue, which includes remote control, system diagnostics, scripting, and more, we plan to quickly solve problems from a single solution,” Olga Lagunova, chief technology officer, GoTo, concluded.
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