
Contact centers need to raise the skill levels to meet the changing expectations of the Web 2.0 customers.

Contact centers need to raise the skill levels to meet the changing expectations of the Web 2.0 customers.

With the new third generation guidelines in place in the telecom sector, the business metrics of telecom players in India…

Hexaware Technologies, the IT & BPO services and consulting company, said it is not recruiting people in the third and…

IT solutions company Mastek, that has been largely focusing on the US and UK markets, said it will tap Western…

US-based Internap Network Services Corporation, an internet solutions provider, is expected to start its operations in India through an alliance…

In an era of globalisation, where offshore servcies are an important part of the business done by Indian IT companies,…

ASUS, the Chinese manufacturer of desktops, laptops, and handsets, which launched its second version of the Eee PC on Thursday,…

After witnessing a not-so-happening market for the ultra small laptops in India over the last few years, hardware manufacturers are…

After RComm and South Africa-based telecom operator MTN called off their exclusive talks, analysts in the industry feel it is…

Wipro Infotech, the Asia technology arm of Wipro Technologies, is looking at closing a few deals in the Middle East…

Top-tier IT companies are expected to report a decent sequential topline growth of 7.5% quarter on quarter Q1FY09. This will…

The Association of Unified Telecom Service Providers of India, has written to the ministry of communications & IT seeking to…

A wholly-owned subsidiary of Sybase, an over $1-billion provider of enterprise infrastructure and mobile software, has tied up with international…

With the telecom market booming in the emerging countries, the $935 million Tech Mahindra is not only targeting these markets…

After grabbing a $500-million deal for managed network services with Reliance Communications, Alcatel-Lucent is expected to close two more deals…

In a bid to be in pace with the increasing competition in the aerospace vertical, HCL Technologies is ramping up…

Data centres that play a critical role in the growth of organisations are no longer confined to large enterprises as…

With India witnessing a huge demand for compact desktops with TFT-LCD monitors, US-based infotech major HP is now betting big…