Copper Chimney, the effervescent and nostalgia-inducing restaurant which recently rang its golden jubilee is a global name today. History has it that the restaurant started with very humble roots, however soon won deserving recognition as Mumbai’s favourite spot for the who’s who of high society and Bollywood starlets. Its founders cooked up flavours from across the Undivided North of India, which won the hearts of actors like Dilip Kumar and Dev Anand.
Sunil Kapur, the second-generation entrepreneur took over the reins from his father JK Kapur in an era where audiences were moving away from legendary restaurants. However, determined to preserve the authenticity of Copper Chimney’s culinary excellence, he retained the essence of original recipes while enhancing the dining experience to match contemporary expectations. In simple words, he envisioned providing a premium experience of North Indian cuisine with one of its kind flavours of Copper Chimney.
Under Sunil Kapur’s stewardship, Copper Chimney expanded its presence beyond its flagship outlets in Mumbai to other major Indian cities, such as Bangalore, Chennai, and Delhi. Much of this growth was organic and built painstakingly – banqueting & catering by the 1990s; food courts and bars by the 2000s; Travel F&B by the 2010s; and QSR joints by the 2020s. It has also made its mark internationally, catering to the growing demand for authentic Indian cuisine abroad.
Another notable leadership trait from Sunil Kapur’s approach has been Copper Chimney’s strong focus on the total food services (TFS) experience. From a focus on the quality of ingredients and sourcing to retention and taking care of employees to deliver the best service experience, and creating warm inviting spaces for families, Copper Chimney has cemented its leadership in the Indian restaurant category. Today, Copper Chimney stands as a testament to Sunil Kapur’s dedication and vision, offering a blend of tradition, innovation, and an exceptional dining experience.
Beyond India, Copper Chimney was the first Indian brand to bring Sunil Kapur’s total food services (TFS) approach presence in Westfield London. Now under the next generation, Karan Kapur’s leadership, Copper Chimney has envisioned 50 new outlets across India, the Middle East, and the UK by 2027. In addition to global operations, Copper Chimney has invested in new initiatives towards innovation, consistency, and exceptional service across its portfolio.
By integrating advanced technology into operations, Karan Kapur has ensured streamlined processes, including inventory management and quality control, which enhance efficiency and maintain high standards across diverse locations. Karan Kapur’s emphasis on consistency extends beyond the menu to create a signature Copper Chimney experience rooted in warm, welcoming service, regardless of geography.
This focus on standardization ensures that each Copper Chimney outlet delivers the same authentic flavours and hospitality, fostering brand loyalty and a memorable dining experience for customers worldwide. Building on the foundations, Karan Kapur envisioned leveraging technology and digital marketing to reach a new generation of diners, enhancing the dining experience with a seamless blend of tradition and innovation.
Karan Kapur’s emphasis on quality, consistency, and customer satisfaction has helped Copper Chimney continue to thrive in a competitive restaurant landscape, keeping the brand relevant and beloved by food enthusiasts, and for good reason, one of the best Indian restaurant brands in the country today.