Daimler India Commercial Vehicles (DICV), the wholly-owned subsidiary of Daimler Truck has added a new 3S (Sales, Service and Spares) BharatBenz dealership to its network in Indore, Madhya Pradesh, in partnership with PPS Trucking.
This facility is the 17 BharatBenz sales and service location in the state; the other 16 locations are situated in Indore (Rau), Bhopal, Jabalpur, Bela, Katni, Shivpuri, Singrauli, Chattarpur, Sagar, Manawar and Gwalior. The 3S dealer network is complemented by six 2S (Service and Spares) and four 1S (Spares) facilities in the state, which are located to meet the varied demands of customers throughout the region.
Sreeram Venkateswaran, President, and CBO (Domestic Sales and Service) Daimler India Commercial Vehicles said, “Madhya Pradesh is an important market for us given the abundance of natural resources in the state. BharatBenz tippers are the most preferred by fleet owners operating in the mining sector and Madhya Pradesh, being rich in minerals and coal, gives us tremendous opportunities to grow our tipper business. Madhya Pradesh’s sharp focus on the Swacch Bharat has opened many opportunities in road construction and infrastructure where BharatBenz rigid trucks and tractor trailers will prove beneficial to customers there.”
The new facility is Spread over 51,000 sqft, comprises of 15 Mobile Service Vans (MRVs) and 49 service bays, capable of servicing up to 24,000 vehicles annually.
Rajiv Sanghvi, MD, PPS Trucking said, “We are excited to further strengthen our network with BharatBenz in Madhya Pradesh with the inauguration of this 3S facility in Indore. With the Best-in-Class products of BharatBenz coupled with our understanding of customer needs, we endeavour together to provide a superior ownership experience for our customers.”
DICV states its plan in Madhya Pradesh is not only to expand its sales and service network but also to educate dealer and service staff about the unique needs of customers and how to provide them with unparalleled service quality. This approach is mirrored in the company’s nationwide initiative to skill 8,000 service technicians who would be trained to service over 6 lakh vehicles annually.
