Abhishek Sharma, Samba Deputy Commissioner, has launched eSevak, an AI-based WhatsApp chatbot, developed in collaboration with CoRover.ai, an AI startup.
According to an official release, eSevak enables citizens to communicate their grievances to department heads. Reportedly, the inauguration ceremony witnessed the unveiling of digital interventions aimed at improving service delivery and administrative efficiency, such as installation of CCTV cameras across all tehsil offices, the implementation of e-office systems up to the naib tehsildar level, and the digitisation of revenue records.
From what it’s understood, Sharma emphasised the transformative potential of digital solutions in empowering citizens and driving inclusive development.
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