Narendra Modi orders action against customs, excise officials: Top 5 points to note as PM checks out public complaints

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PM Narendra Modi on Wednesday took strong exception to complaints and grievances from people related to the customs and excise sector and asked for strict action against concerned officials – Modi was speaking at his ninth interaction through PRAGATI (Pro-Active Governance And Timely Implementation), an IT-based multi-modal platform under which he interacts with top officials of various central departments and state governments via video conferencing. Here are the top 5 points to note in his speech:

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1. PM Narendra Modi urged all secretaries whose departments have extensive public dealing, to set up a system for top-level monitoring of grievances immediately. (Reuters)

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2. PM Narendra Modi also took strong exception to people's complaints and grievances related to the customs and excise sector and directed strict action against the officials responsible.

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3. During the meeting, PM Narendra Modi reviewed the progress of vital infrastructure projects in the road, railway, coal, power and renewable energy sectors, spread over several states, including Maharashtra, Haryana, Uttar Pradesh, Himachal Pradesh, Jharkhand, West Bengal, Odisha, Chhattisgarh, and Rajasthan. (Reuters)

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4. Among the significant projects reviewed were the Mumbai Trans-Harbour Link, the Delhi Mumbai Industrial Corridor (DMIC) and the Jal Marg Vikas Project from Allahabad to Haldia, it said. (AP photo)

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5. The Prime Minister Narendra Modi also reviewed the progress of the Ujjwal Discom Assurance Yojana (UDAY).