Meta chief financial officer Susan Li on Thursday said India has become the largest market for the usage of Meta AI, the company’s artificial intelligence chatbot.
The company rolled out its AI chatbot in India in June this year. Across its apps such as Facebook, WhatsApp, Instagram, and Threads, Meta has over a billion users. WhatsApp has about 500 million users in the country.
“People have used Meta AI for billions of queries since we first introduced it. We’re seeing particularly promising signs on WhatsApp in terms of retention and engagement,” Li said in the April-June earnings call.
Li did not share any numbers and user statistics during the call.
Last month, Meta also included Hindi and Hindi-Romanized Script (or Hinglish), in its AI chatbot. The same was done amid strong competition from companies such as OpenAI’s ChatGPT, Google’s Gemini and Microsoft’s Copilot.
Meta first announced its AI chatbot in September 2023 in the US. The company upgraded the chatbot in April with the new Llama 3 model and rolled it out in more than a dozen countries. The same is now available in over 20 countries and eight languages.
Meta CEO Mark Zuckerberg said, “last quarter we started broadly rolling out assistant Meta AI, and it is on track to achieve our goal of becoming the most used AI assistant by the end of the year. We’ve released the first frontier-level open source AI model, we continue to see good traction with our Ray-Ban Meta AI glasses, and we’re driving good growth across our apps”.
In the April-June quarter, Meta’s net profit globally rose 73% YoY to $13.46 billion. The company’s revenue rose 22% to $39.1 billion. The company said that around 3.27 billion people use at least one of Meta’s apps everyday.
Meta said the company is also testing the ability for businesses to use AI in their chats with customers to help sell their goods and services and to generate leads.
