Amazon Web Services (AWS) has introduced Amazon Q, an AI-powered chat tool designed for businesses to ask specific questions related to their operations. Unveiled by AWS CEO Adam Selipsky at AWS re:Invent, Amazon Q functions as an AI assistant, allowing users to seek information using natural language queries.
Amazon Q is accessible through the AWS Management Console, company documentation pages, developer environments like Slack, and third-party apps.
One of the notable features of Amazon Q is its adaptability to individual users based on their existing identities, roles, and permissions within the business. The AI assistant tailors its interactions to each user, ensuring a personalised and efficient experience. Amazon emphasizes that it does not use customers’ content from Amazon Q to train underlying models.
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Amazon Q introduces user-based plans, offering customizable features, pricing, and options to cater to the unique needs of each user and business. This approach allows organizations to tailor their Amazon Q experience to align with their specific use cases.
Administrators have granular control over Amazon Q, defining context for responses, restricting irrelevant topics, and configuring whether responses are generated solely from trusted company information or a combination of company data and the underlying model.
Amazon Q comes equipped with 40+ built-in connectors for popular data sources and enterprise systems, including Amazon S3, Google Drive, Microsoft SharePoint, Salesforce, ServiceNow, and Slack.
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