In the wake of the floods caused by Michaung Cyclone in Chennai, Jeep and Citroen have announced vehicle service initiatives to provide round-the-clock comprehensive support to owners of flood-affected vehicles.
In an official statement, Stellantis said, “Stellantis India stands in solidarity with those affected and remains committed to offering comfort and assistance to those grappling with the aftermath of the disaster. The teams at Jeep and Citroen are actively involved in assisting customers affected by the cyclone.”
- Towing Support: Complimentary towing support for all flood-affected vehicles to the nearest dealerships, to avail of a hassle-free and secure transportation process at no cost.
- Fastrack Insurance Processing: Offering expedited insurance processing system. Respective vehicle owners can visit the dealership with essential documents, including their Driving License, Policy Documents, and Vehicle Registration Certificate
- On-Time Spare Parts Availability: Timely availability of genuine spare parts, facilitating efficient repairs and minimizing downtime.
- Prioritized Repairs through Insurance Partners: Prioritized repairs through network of insurance partners, streamlining the claims process for faster resolution.
- 40-Point Complimentary Check-up: Customers are eligible for a complimentary 40-point diagnosis. Appointments can be scheduled in advance to ensure a thorough examination.
- Special Offer on New Car: A special offer on a new Jeep® and Citroën car for customers in case of a total loss.
- 24 X 7 Roadside Assistance (RSA) Support: Round-the-clock RSA support to address any emergencies
Jeep and Citroen are committed to assisting and supporting customers during this challenging time. Respective customers can reach out for immediate assistance through below coordinates:
Jeep
- Toll free number: 1800 266 5337
- Roadside Assistance (RSA) Support: 1800 102 5337
Citroen
- Toll free number: 1800 267 1000
- Roadside Assistance (RSA) Support: 1800 419 2000
