Zuno General Insurance has introduced India’s first real-time crash detection feature to its flagship Zuno Smart Drive car insurance. This enhancement provides instant roadside support and accelerates claims processing.
With this new addition, the advanced mobile telematics system embedded in the Zuno app detects crashes automatically and alerts the Zuno support team triggering real-time roadside assistance, initiating a claims process and aid without requiring customer initiation. This saves critical time during emergencies—ensuring help arrives when it is needed most.
Zuno GI, a pioneer in usage-based insurance, has already introduced Zuno Smart Drive with India’s first built-in Pay How You Drive feature at no additional cost, rewards customers based on real-time driving behaviour. By tracking metrics such as speed, braking, and consistency, the platform encourages responsible driving habits.
Zuno Smart Drive requires no special setup or device. It works directly through the Zuno app, providing users with personalised driving insights, real-time risk assessment, and a transparent view of how their behaviour impacts both safety and savings.
Speaking about this customer-first innovation, Shanai Ghosh, MD & CEO, Zuno General Insurance, said, “At Zuno, our goal is to turn insurance into a proactive safety partner. Zuno Smart Drive is an insurance that watches out for you, supports you in critical moments, and puts your safety first. With real-time crash detection, we’re taking a decisive leap forward— moving from reactive support to proactive safety. It’s a powerful example of how technology and empathy can come together to transform customer experience.”
According to the Annual Report on Road Accidents in India by the Ministry of Road Transport and Highways (MoRTH) available till 2022, India witnessed 4,61,312 road accidents, with over 1,68,000 fatalities — an 11.9% increase from 2021.
