The National Payments Corporation of India (NPCI) has implemented new FASTag rules this month (August), aiming to diminish long queues and congestion at toll booths, thereby enhancing efficiency by streamlining the process. A new set of Know Your Customer (KYC) guidelines has been introduced, which must be complied with by October 31, 2024.
FASTag regulations: New KYC norms
It is now mandatory for three to five-year-old FASTag accounts to update their KYC details. All FASTags over five years old need to be replaced are they are invalid and need to apply for a new tag. The deadline to complete the details is October 31, 2024. Those who fail to comply with the new rules will get blacklisted.
FASTag regulations: Link vehicle information
To ensure one FASTag is used by one specific car and not shared by other vehicles, it is now mandatory to link the vehicle’s registration number (VRN), chassis number and vehicle owner’s mobile number. For new car owners, the vehicle must be registered with a FASTag within 90 days of purchase.
FASTag regulations: Database verification
FASTag issuers and providers have to conduct a strict verification process by checking all the details submitted by the user. The information has to match the VAHAN database, India’s National Vehicle Registry. This process ensures that the data is updated in the FASTag.
FASTag regulations: Photo upload
To store accurate information to identify the FASTag, the providers need to take images of the vehicle from multiple angles like front, side and rear with the tag clearly affixed on the windshield.
FASTag regulations: Mobile link
The user’s mobile number has to be linked to the FASTag. By doing this, the FASTag provider can directly contact the user and share live updates and FASTag status notifications.
