Are you a member of Club Vistara frequent flyer programme and wondering what will happen to your CV points post merger of Vistara with Air India.
Vistara is a joint venture between Singapore Airlines and Tata Group, which also owns Air India.
In an update to its users, Club Vistara informed that its ‘frequent flyer’ programme will be merged with Air India’s ‘Flying Returns’ programme.
Will Club Vistara programme exist post merger of Vistara and Air India?
It also informed users that Club Vistara programme will run until the merger is completed. The merger deal of Vistara and Air India is awaiting certain regulatory approvals and is expected to be completed by the end of this year.
“The process of integration between Air India and Vistara is ongoing, while we await some regulatory approvals. As we work towards a merged, larger airline, Club Vistara will also, merge with Air India’s Flying Returns. The Club Vistara program will continue to exist until the integration is complete. Upon completion of the integration process, your Club Vistara account will be migrated to Air India’s Flying Returns,” Club Vistara said in its communication to users.
Vistara will soon become a part of the Tata Group’s larger airline, Air India – thereby providing you access to a larger fleet and a wider global network, it further said.
Benefits of your Club Vistara membership, after the migration:
“Your tier status will be assigned based on the cumulative points of both programs. You will be able to maintain, at least, your current Club Vistara tier status or get upgraded if you qualify basis the cumulative points. Going forward, the rules of Flying Returns will apply,” as per the update.
On the day of migration, the CV Points balance and the Tier Points available in your account will be transferred to Flying Returns program at a 1:1 ratio. The points will remain valid for at least one year from the date of migration, even if they are due to expire sooner.
All future bookings will be transferred, and you and your nominees will receive the revised flight details post migration.
Any changes to the existing bookings will be as per Flying Returns’ rules, post the migration.
“All valid unutilized One-Class Upgrade vouchers and Complimentary Flight Ticket vouchers will be transferred to Flying Returns with the existing validity. The usage will be governed by the applicable program rules,” Club Vistara said. Updates regarding Club Vistara Co-brand Cards will be shared in the coming weeks, it added.
“As a part of the integration process at our end, your personal data pertaining to your membership will be evaluated by authorised representatives, maintaining highest level of confidentiality throughout this process.”