Norway’s only Design Hotel, The Thief, uses Stockholm-based InnSpire as its interactive hospitality provider
However the improvements are not limited to guests’ rooms but the whole hotel is now a more digitally connected space. As InnSpire’s technology requires no apps or downloads, guests simply use their own mobile device to access hotel services over the hotel Wi-Fi. This simplified process makes it easier for the guest to interact with their hotel allowing them to order food and drinks, book a spa or even their transfer to the airport from anywhere in the hotel.
Dominic Gorham, guest relation manager, The Thief, says,”Here at The Thief, we have made it our ambition and goal to treat rock stars as guests and guests as rock stars. This demand for quality in every aspect of the guest experience is why we chose InnSpire as our technology provider. Not only does it allow the guest to customise their stay with their own personal choice of media but it gives us the critical information we need to further improve our offers and services.”
Martin Chevalley, CEO and co-founder, InnSpire, continues, “We are delighted to have the opportunity to work with The Thief, which has such an outstanding reputation for service and quality design. We exist to help hotels entertain better, sell more and to analyse and optimise the hotel’s operations through real-time data we collect and we look forward to helping The Thief find new ways to make every guest’s stay special.”
The Thief is located on the islet of Tjuvholmen in Oslo, Norway. The hotel is currently the only hotel designated as a Design Hotel in Norway.