Budget carrier IndiGo has announced ‘6E Plus’, an option that will allow customers to reschedule or cancel their air-tickets as many times as they require by paying a one-time fee.

The service ‘6E Plus’ would charge a one time payment of Rs 1,000 per passenger per segment (refers to single take-off and landing, example Delhi – Mumbai) made at the time of booking and is applicable on sale fares as well.

Aiming at customers whose plans are likely to change and those who book tickets in advance during sale period, the service comes with a clause that says ‘difference in fare may apply’. The fee is non-refundable.

Here are three important clauses IndiGo has put on ‘6E Plus’ offer:

  1. Under this Service, Passengers can modify their booking multiple number of times or cancel the booking, without paying any additional Change or Cancellation fees, as may be applicable and defined in InterGlobe Aviation Limited’s (“IndiGo”) then current Conditions of Carriage.
  2. In case of cancellation of a booking, after deducting the Fee, the residual amount, if any, will be refunded in accordance with the then current Conditions of Carriage. If there is any excess amount to be paid on account of difference in fare or any applicable charges, the same will be borne by the Passenger.
  3. In case of modification, after deducting the Fee and making the payment for the changed booking, if any residual amount is to be refunded, the same shall be done in accordance with the then current Conditions of Carriage. Further, if there is any excess amount to be paid on account of difference in fare or any applicable charges, the same will be borne by the Passenger.

Earlier in July, rivalry budget airline Spicejet also introduced a similar offer that allowed customers to change or cancel their booking anytime by paying a flat fee (Rs 899 for domestic travel and Rs 1,099 international travel) during the time of booking.