Many firms will shed up to 30% of their current clients to pursue a more specialised strategy and rebuild competitiveness, according to a Forrester report – ‘Surviving the offshore vendor polarization puzzle’. This is because competition on their home turf gets fierce due to advent of tier one and specialist Indian as well as MNC players. The report says that majority of sub-billion-dollar firms is falling prey to a staff augmentation deathtrap and is increasing headcount without corresponding returns.
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