Freshworks on Thursday reported a 15% year-on-year rise in revenue to $215.1 million for the quarter ended September 2025, prompting the Nasdaq-listed SaaS company to raise its full-year revenue guidance for the third consecutive time. GAAP (generally accepted accounting principles) loss from operations narrowed sharply to $7.5 million from $38.9 million a year earlier, while operating margin improved to -3.5% from -20.8% in the same quarter last year.
“Freshworks once again exceeded our previously issued estimates across growth and profitability metrics,” said Dennis Woodside, CEO and president, in the company’s third-quarter earnings release. The number of customers contributing more than $5,000 in annual recurring revenue increased 9% y-o-y to 24,377.
For the fourth quarter, the company expects revenue between $217 million and $220 million, and non-GAAP operating income in the range of $30.6 million to $32.6 million. Freshworks now forecasts full-year revenue between $833.1 million and $836.1 million, representing 16% annual growth. Cash, cash equivalents, and marketable securities stood at $813.2 million as of September 30, 2025.
