Amazon India has announced that the company is expanding into the healthcare segment with the launch of Amazon Diagnostics, a new at-home diagnostics service. The new service enables customers to book lab tests, schedule and track appointments, and access digital reports instantly from the Amazon app.
Initially available in six cities—Bengaluru, Delhi, Gurgaon, Noida, Mumbai and Hyderabad—the service covers more than 450 pin codes and offers access to over 800 diagnostic tests. Customers can request doorstep sample collection within 60 minutes and receive digital reports for routine tests in as little as six hours, the company said in a statement.
The e-commerce major has partnered with Orange Health Labs to launch this new service
In a statement, Amazon said that the launch marks a significant milestone in the company’s vision of building a fully integrated healthcare experience for its customers in India. “This expansion strengthens the foundation of Amazon Medical by building on the existing service of Pharmacy and Clinic,” it said.
Jayaramakrishnan Balasubramanian, Category Leader, Amazon Medical, said, “Amazon Diagnostics represents a significant step forward in making healthcare more accessible, reliable and convenient for all our customers.”
Dhruv Gupta, Co-founder, Orange Health Labs says, “Together with Amazon, we will keep raising the bar, delivering an even faster, reliable, and insightful diagnostics experience for people across India.”
The launch follows a $12 million funding round led by Amazon Smbhav Venture Fund in December 2024. Bengaluru-based Orange Health Labs, founded in 2020, has attracted backing from Accel, General Catalyst, Bertelsmann India, and Y Combinator, and has raised more than $50 million so far.