2nd Edition
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GenAI in HR Charting GenAI roadmap for BFSI
26 April 2024
Jio World Convention Center, BKC, Mumbai
21 May 2024
Four Seasons Hotel, Mumbai
 

Overview

 

The forthcoming revolution powered by Generative AI presents an opportunity for exponential growth. According to the CEO’s Guide to Generative AI – a report by IBM Institute of Business Value, 90% of CEOs expect their C-suite team to shape their organization’s adoption of Generative AI. And 85% of execs say Generative AI will be interacting directly with customers in the next 2 years. It opens up a world of possibilities for businesses but there are also challenges and limitations associated with it. Strategic investments in this emerging technology, coupled with empowering individuals with the requisite skills to harness it creatively, productively, and ethically, will catalyze a multiplier effect for businesses.

DISCUSSION TOPICS

 

REIMAGINE CUSTOMER EXPERIENCE WITH GENERATIVE AI

  • Agility and Adaptability
  • Cross-Functional Collaboration
  • Data Security
  • Ethics and Transparency
  • Personalization

DISCUSSION TOPICS

 

REIMAGINE CUSTOMER EXPERIENCE WITH GENERATIVE AI

  • Agility and Adaptability
  • Cross-Functional Collaboration
  • Data Security
  • Ethics and Transparency
  • Personalization

REIMAGINE EMPLOYEE EXPERIENCE & PRODUCTIVITY WITH GENERATIVE AI

  • Change Management
  • Diversity and Inclusion
  • Employee Wellbeing
  • Skills Development
  • Talent Acquisition and Retention

SCALING GENERATIVE AI RESPONSIBLY IN YOUR ORGANISATION

  • Collaboration and Integration
  • Governance and Compliance
  • Infrastructure Modernization
  • Innovation and Experimentation
  • Talent Development

Participants Hr

Kirti Agarwal

Chief Manager HR
Bank of Baroda

Rajeev Kumar

Chief General Manager (HR)
State Bank of India

Rajkamal Vempati

Head HR
Axis Bank

Shamik Ganguli

Associate Partner & Leader
Private Sector Banks, Consulting
IBM India

Vinayak Jayaram

Executive Vice President & Head HR
Kotak Mahindra General Insurance Company Limited

Participants

Aditya Kulkarni

Deputy Vice President - Head Business Intelligence Unit & Analytics
Star Union Dai-ichi Life Insurance Company Limited

Ankit Goenka

Head of Customer Experience
Bajaj Allianz General Insurance

Anu Chaudhuri Ghosh

Head - Marketing
Star Union Dai-ichi Life Insurance

Namrata Singh

Partner Financial Services Sector, Consulting
IBM

Rajesh Kumar Ram

Chief Digital Officer
Bank of India

Ravi Kumar V.R. Majumdar

CGM & CXO
State Bank of India

Rishi Aurora

Managing Partner, Consulting
IBM

Rohit Raina

Vice President & Vertical Head Direct Marketing
HDFC Bank

Ruchira Bhardwaja

Chief Human Resources Officer
Kotak Life Insurance

Satyen Kumar Jadeja

Principal Account Technical Leader, Technology
IBM

Shraddha Pradhan

Head of Human Resources
ICICI Lombard

Shweta Singh

Chief Data Officer
TATA AIA Life Insurance

Shamik Ganguli

Associate Partner & Leader, Private Sector Banks, Consulting
IBM

Somleena Dey

Associate Partner & CX Leader, Customer Transformation Practice
IBM

Srikanth Samudrala

Vice President - HR Applications
Axis Bank

Uttiya Dey

Head Digital and Liabilities Marketing
YES BANK

Vikram Jeet Bhayana

Head of Marketing
Bajaj Allianz General Insurance

Vinaikrishnan Nair

Senior VP Head – New IT Projects
SBI General Insurance Company Limited

Vishal Bhatia

CDO
Canara Bank

Agenda

08:30 AM - 09:00 AM

Registration and Networking

09:00 AM - 09:05 AM

Welcome Address

  • E Kumar Sharma, Deputy Editor, Financial Express - Digital
09:05 AM - 09:40 AM

Roundtable Discussion

Reimagine employee experience & productivity with GenAI

  • Rajkamal Vempati, Head HR, Axis Bank
  • Vinayak Jayaram, Executive Vice President & Head HR, Kotak Mahindra General Insurance Company Limited
  • Kirti Agarwal, Chief Manager HR, Bank of Barda
  • Rajeev Kumar, Chief General Manager (HR), State Bank of India
  • Shamik Ganguli, Associate Partner & Leader, Private Sector Banks, Consulting, IBM India
09:40 AM - 09:50 AM

Session Summary

  • E Kumar Sharma, Deputy Editor, Financial Express- Digital
09:50 AM Onwards

Breakfast

Agenda

05:00 PM - 06:00 PM

Registration and Networking

06:00 PM - 06:05 PM

Welcome Address

  • Roshun Povaiah, Editor, Financial Express - Digital
06:05 PM - 06:10 PM

Context Setting: Charting GenAI Roadmap for BFSI

  • Rishi Aurora, Managing Partner, Consulting, IBM
06:10 PM - 07:10 PM

Roundtable Discussions

Table 1: Reimagine customer experience with GenAI

  • Ankit Goenka, Head of Customer Experience, Bajaj Allianz General Insurance
  • Anu Chaudhuri Ghosh, Head- Marketing, Star Union Dai-ichi Life Insurance
  • Namrata Singh, Partner Financial Services Sector, Consulting, IBM
  • Ravi Kumar V.R. Majumdar, CGM & CXO, State Bank of India
  • Rohit Raina, Vice President & Vertical Head Direct Marketing, HDFC Bank
  • Somleena Dey, Associate Partner & CX Leader, Customer Transformation Practice, IBM
  • Uttiya Dey, Head Digital and Liabilities Marketing, YES BANK

Table 2: Reimagine employee experience & productivity with GenAI

  • Amit Kulkarni, Head HR, SBI Capital Markets Limited
  • Anand Ganapathy, Director – Enterprise Sales, Technology, IBM
  • Anand Mishra, Executive Vice President Human Resources, HDFC ERGO General Insurance Company
  • Anjali Mishra, Associate Partner & Cluster Leader - Financial Markets, Consulting, IBM
  • Ruchira Bhardwaja, Chief Human Resource Officer, Kotak Life Insurance
  • Shraddha Pradhan, Head of Human Resources, ICICI Lombard
  • Srikanth Samudrala, Vice President - HR Applications, Axis Bank

Table 3: Scaling GenAI responsibly in your organization

  • Aditya Kulkarni, Head Data Engineering and Analytics, Star Union Dai-ichi Life Insurance
  • Rajesh Kumar Ram, CDO, Bank of India
  • Satyenkumar Jadeja, Principal Account Technical Leader, Technology, IBM
  • Shamik Ganguli , Associate Partner & Leader, Private Sector Banks, Consulting, IBM
  • Shweta Singh, Chief Data Officer, TATA AIA Life Insurance
  • Vikram Jeet Bhayana, Head of Marketing, Bajaj Allianz General Insurance
  • Vinaikrishnan Nair, Senior VP Head – IT, SBI General Insurance
  • Vishal Bhatia, CDO, Canara Bank
07:10 PM - 07:20 PM

Session Summary

  • E Kumar Sharma, Deputy Editor, Financial Express - Digital
  • Roshun Povaiah, Editor, Financial Express - Digital
  • Sachin Kumar, Deputy Editor – Banking, Financial Express
07:20 PM - 07:35 PM

Concluding Note - IBM

  • Anjali Mishra, Associate Partner & Cluster Leader - Financial Markets, Consulting, IBM
07:35 PM- 08:00 PM

Performance by Acclaimed Illusionist

08:00 PM onwards

Cocktails and Dinner

Venue

 

Four Seasons Hotel Mumbai

1/136, Dr Elijah Moses Road, Gandhi Nagar, Upper Worli, Worli, Mumbai, Maharashtra 400018

Venue

 

Jio Convention Center BKC Mumbai

Jio World Centre, G Block, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400098

For more details, contact:

For any urgent matters or issues requiring immediate escalation, please write to rohit.singh@financialexpress.com 

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