In association with
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October 31, 2025
5:30 PM Onwards
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The Oberoi, New Delhi
Overview
In an era marked by economic uncertainty, digital disruption, and rising customer expectations, organizations across BFSI, Healthcare, and Retail are navigating an inflection point. Leaders must now balance operational efficiency with hyper-personalized customer experiences—all while adapting to evolving regulations and market dynamics.
The Future Ready Leadership Roundtable is a cross-sector leadership event designed to explore how intelligent technologies—especially AI, real-time analytics, and unified data strategies—are reshaping enterprise functions. From finance transformation to customer engagement, this exclusive gathering will spotlight actionable insights and strategic use cases from across industries.
Modern enterprises are leveraging integrated, cloud-based platforms to break down data silos, enable smarter forecasting, and activate meaningful, real-time customer engagements. By orchestrating connected data with AI-driven automation, leaders can drive operational agility, ensure compliance, and deliver business outcomes at scale.
Join us to engage with visionary peers, explore industry-leading innovations, and discover how to lead your organization confidently into the future.
Leadership
Dialogue
Finance leaders, particularly in the BFSI and Healthcare sectors, are under growing pressure to deliver accurate forecasting, regulatory compliance, and agile decision-making in a high-stakes environment. AI-driven financial platforms are revolutionizing how CFOs and finance teams operate—enabling real-time visibility, predictive insights, and intelligent automation of routine processes.
This session brings together senior finance executives to explore how AI and unified data strategies are transforming finance into a strategic growth enabler.
Discussion Points
What are the critical steps CFOs should take to integrate AI into legacy finance systems and workflows?
How can real-time analytics enhance forecasting, cash flow planning, and strategic decision-making?
In what ways can AI help mitigate financial and regulatory risks more proactively?
How is automation streamlining routine finance operations like reporting, reconciliation, and compliance?
What best practices ensure high-quality, unified data to power accurate AI models?
How can finance leaders measure ROI from AI and digital transformation initiatives?
What new leadership mindsets and skills are required to lead finance in the age of AI?
In today's hyper-connected world, customer expectations are evolving faster than ever—across BFSI, Retail, and Healthcare. Delivering seamless, consistent, and personalized experiences across digital and physical channels is no longer optional; it's a strategic imperative.
Yet, fragmented customer data often holds organizations back. This session will explore how unified customer insights, AI, and intelligent automation are empowering brands to craft cohesive, relevant journeys at scale—enhancing loyalty and long-term value.
Discussion Points
How can organizations effectively break down data silos to create unified customer profiles?
What strategies drive hyper-personalized engagement across digital, mobile, and in-person channels?
What role does real-time customer data play in anticipating behavior and designing proactive journeys?
How can personalization be achieved while maintaining compliance with data privacy and consent regulations?
What technologies are enabling seamless omnichannel experiences across healthcare, retail, and BFSI?
Which KPIs and success metrics best measure customer experience transformation?
How will AI and machine learning redefine loyalty, experience, and brand engagement in the near future?
Venue
The Oberoi, New Delhi
Dr Zakir Hussain Marg, Delhi Golf Club, Golf Links, New Delhi, Delhi 110003
Contact us
For any urgent matters or issues requiring immediate escalation, please write to rohit.singh@financialexpress.com
