Overview

For years, marketers have chased the holy grail of truly personalized, contextual engagement. In 2025, that vision can become a reality with Agentic Marketing. Powered by AI, real-time decisioning, and behavioral intelligence, agentic marketing empowers brands to engage customers with unmatched relevance and timeliness. Meeting them where they are with experiences tailored to what they want now, not what worked yesterday.

With over 2 billion global users, WhatsApp is no longer just a messaging app. It has become the new storefront — where discovery, shopping, payments, and support seamlessly merge. Think of it as the next-gen “app,” but without the friction of downloads or logins. From curated product feeds to agentic, AI-powered guidance, WhatsApp empowers brands to deliver end-to-end commerce in the most personal and convenient way possible.

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While everyone is on WhatsApp, the question is: are you truly leveraging its power? Are you using it as a full-fledged storefront + agentic engine to drive sales, retention, and loyalty?

Join us at this exclusive roundtable to exchange insights from your early Agentic Marketing initiatives, what’s driving results, what’s falling short, and collaborate with peers to shape the strategies that will define Agentic Marketing in 2025.

Event Pictures

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Discussion Points

WhatsApp as the new storefront
WhatsApp as the new storefront for engagement and conversion

How brands are enabling end-to-end commerce—from discovery and product selection to payments and post-purchase care—without leaving the app.

Agentic personalization at scale
Agentic personalization at scale

Why AI-powered recommendations and real-time triggers drive higher conversions, repeat purchases, policy renewals, and long-term loyalty.

Orchestrated journeys
Orchestrated journeys that work across the lifecycle

How brands use agentic journeys on WhatsApp to move customers from acquisition to retention

Deliverability that ensures impact
Deliverability that ensures impact

Why the backbone of success on WhatsApp lies in assured delivery, CTWA campaigns, link tracking, and voice-enabled interactions — turning conversations into measurable outcomes

You Will Meet

Abhinav Gupta

Founding Member,
IND Money

Aditya Naithani

Co - Founder & Chief Marketing Officer,
Brevistay

Amit Jain

Senior Vice President - Marketplace & Strategy,
IndiaMART InterMESH

Aniruddh Jain

Chief Product & Technology Officer,
Cars24

Anuj Aggarwal

Senior Vice President - Technology,
Pocket FM

Arpit Katta

CEO,
VegEase

Himanshu Khanna

Chief Marketing Officer,
Raymond

Nagesh Banga

General Manager - Strategic Accounts,
Netcore Cloud

Prateek Singh

Co - Founder &
Chief Executive Officer,
Brevistay

Sharad Jain

Director - E-Commerce (Consumer Electronics),
Samsung Electronics

Shreeya Roy

Specialist, Business Messaging,
Meta

Susmita Nag

Former CMO,
Fenesta

Swati Sanghi Mittal

Vice President - Growth & Strategy,
Upakarma Ayurveda

Tusshhar Gupta

Assistant Vice President - Growth & Product,
DMI Finance

Uttam Agarwal

Executive Vice President - Marketing,
Bajaj Capital

Vibhor Bhardwaj

Senior Manager - Ecommerce,
Forest Essentials

Agenda

6:00pm - 6:05pm

Welcome & Context Setting

6:05pm - 6:25pm

Keynote + Case Study Spotlight: How leading brands unlock business impact with WhatsApp

6:30pm - 7:45pm

Roundtable Discussion

7:45pm - 8:00pm

Key Takeaways

8:00pm onwards

Networking Cocktails & Dinner

Who Should Attend

CMO, CDO
CMO, CDO, CTO
SVP/VP/EVP
SVP/VP/EVP – Digital Marketing, Digital Transformation, CX
Head of CRM / Growth / Retention / Engagement
Head of CRM / Growth / Retention / Engagement

Venue

The Westin, Gurugram
1, Mehrauli-Gurgaon Rd, Sector 29, New Delhi, Gurugram, Haryana 122002

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Contact Us

For Speaking Opportunity

Dipanjan Mitra

For more details, contact:

Deepika Pawar

For any urgent matters or issues requiring immediate escalation, please write to rohit.singh@financialexpress.com

Register now