Overview

The Indian insurance sector is undergoing rapid digital transformation, driven by increasing customer expectations, evolving regulatory frameworks, and the rise of Insurtech innovations. With the IRDAI pushing for "Insurance for All by 2047", insurers are under pressure to scale efficiently, personalise offerings, and reduce fraud — all while maintaining compliance.

Agentic AI — autonomous AI systems capable of perceiving, reasoning, and acting independently — is emerging as a powerful tool to revolutionise how insurance is designed, distributed, and delivered. Unlike traditional AI, agentic AI can initiate actions, adapt in real time, and make complex decisions with minimal human oversight.

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SAS’ research confirms 90% of insurers budgeted for Generative AI in 2025. Yet only 1 in 10 insurers, or 11% are fully “AI – prepared.” Other research confirms only 26% of organizations are generating value from AI and only 12% of companies use AI with any success.

Event Pictures

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Key Discussion Points

Transforming underwriting and risk assessment

Revolutionising claims management

Using AI for advanced fraud detection and prevention

Delivering hyper-personalization and customer engagement by leveraging agentic AI

Realising operational efficiency, cost savings, and scalability through AI

Ethical, regulatory, and governance considerations when deploying autonomous AI agents

Building a collaborative ecosystem for responsible AI adoption

The discussion aims to build a shared understanding of the opportunities and risks of agentic AI, and create a roadmap for future-ready, AI-driven insurance models tailored for India.

For Speaking Opportunity

Riya Chopra

For more details, contact:

Gaurav Vats

For any urgent matters or issues requiring immediate escalation, please write to rohit.singh@financialexpress.com

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