How MSMEs can file online complaints against buyers for delaying payments

Nov 08, 2023 Girish Khurana

Failure to receive payments timely chokes their working capital cycle and hurts competitiveness in domestic and international markets

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To support the recovery of dues by MSMEs, the state governments have set up MSE Facilitation Councils (MSEFCs)

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The buyer, who fails to pay MSEs within 45 days, is liable to pay compound interest with the monthly rest to the supplier on the amount at three times the bank rate notified by the RBI as per Section 16 of MSME Development (MSMED) Act

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Visit the delayed payment filing and monitoring portal by the MSME ministry samadhaan.msme.gov.in

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Select the type of MSME registration — Udyog Aadhaar Number or Udyam Registration Number

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Click on ‘Validate Udyog Aadhaar’ or ‘Validate Udyam Registration’ as per your registration type

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Upload PDF of the required documents (each document of 2MB size or less) such as work orders of the respondent (buyer) and invoices generated by you against those work orders

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An acknowledgement will be sent to you along with the address of the concerned MSEFC of your state

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How MSMEs can file online complaints against buyers for delaying payments

How MSMEs can file online complaints against buyers for delaying payments

Failure to receive payments timely chokes their working capital cycle and hurts competitiveness in domestic and international markets

Failure to receive payments timely chokes their working capital cycle and hurts competitiveness in domestic and international markets

To support the recovery of dues by MSMEs, the state governments have set up MSE Facilitation Councils (MSEFCs)

To support the recovery of dues by MSMEs, the state governments have set up MSE Facilitation Councils (MSEFCs)

The buyer, who fails to pay MSEs within 45 days, is liable to pay compound interest with the monthly rest to the supplier on the amount at three times the bank rate notified by the RBI as per Section 16 of MSME Development (MSMED) Act

The buyer, who fails to pay MSEs within 45 days, is liable to pay compound interest with the monthly rest to the supplier on the amount at three times the bank rate notified by the RBI as per Section 16 of MSME Development (MSMED) Act

Visit the delayed payment filing and monitoring portal by the MSME ministry samadhaan.msme.gov.in

Visit the delayed payment filing and monitoring portal by the MSME ministry samadhaan.msme.gov.in

Click on the ‘Case Filing for Entrepreneur/MSE Units’ tab

Click on the ‘Case Filing for Entrepreneur/MSE Units’ tab

Select the type of MSME registration — Udyog Aadhaar Number or Udyam Registration Number

Enter the registration number, mobile number as in the registration certificate and verification code

Enter the registration number, mobile number as in the registration certificate and verification code

Click on ‘Validate Udyog Aadhaar’ or ‘Validate Udyam Registration’ as per your registration type

Enter the OTP shared on the registered mobile number or email address for verification

Upload PDF of the required documents (each document of 2MB size or less) such as work orders of the respondent (buyer) and invoices generated by you against those work orders

Upload PDF of the required documents (each document of 2MB size or less) such as work orders of the respondent (buyer) and invoices generated by you against those work orders

An acknowledgement will be sent to you along with the address of the concerned MSEFC of your state

An acknowledgement will be sent to you along with the address of the concerned MSEFC of your state