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Robot hospitality is not new! But Hotel Sky, which launched this year, is the first in Africa to use automated attendants, a concept that could cause a stir in a country with one of the world's worst jobless rates. Hotel Sky in Johannesburg introduces Robots hospitality to beat coronavirus pandemic. Lexi, Micah and Ariel: they're robots. Let us take a look at some of the images of these robots from the Hotel Sky and other key information:
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Lexi, Micah and Ariel deliver room service, provide travel information and can drag up to 300kg of luggage from the marble-floored lobby to the rooms. (Reuters Photo)
If the hotel receives a guest with COVID-19 symptoms, the robots could be deployed instead of people as a precaution. (Reuters Photo) Guests can choose whether they want to interact with staff members or make use of the self service, which is all controlled by their phone. (Reuters Photo) Steve Pinto, CEO of CTRL Robotics, which supplies the droids, said they could also scan customers' facial expressions to determine how happy they were. (Reuters Photo) Reaction to the robots has been mixed. Even highly intelligent robots don't always "get" what you want. But in times of pandemic they will surely comes as a great package. (Reuters Photo) Robots also helps management to understand how customers are experiencing the facilities at the hotel. (Reuters Photo) -
AI-powered robot Lexi stands in the lobby welcoming guests at the Hotel Sky in Johannesburg, South Africa. (Reuters Photo)
