WhatsApp has done well to curb fake news, but social and messaging services need to invest more in tech

By: |
August 6, 2020 6:15 AM

The company in association with the IFCN also provides a list of numbers and a chatbot for fact-checking.

WhatsApp, however, has been doing its bit by continually upgrading its systems.WhatsApp, however, has been doing its bit by continually upgrading its systems.

On Tuesday, WhatsApp announced another significant step towards fighting the infodemic. The company said that it would add a search feature, making it easier for users to fact-check messages. Although WhatsApp will still not be able to read the contents of the message, it has devised a safe way for consumers to search it on the web. Earlier in April, it had announced new limits on the forwarding of viral messages. Before that in March, it had announced a grant of $1 million to the Poynter Institute’s International Fact-Checking Network (IFCN) as part of its #CoronaVirusFacts Alliance. The company in association with the IFCN also provides a list of numbers and a chatbot for fact-checking.

Although, WhatsApp being a messaging service has been somewhat shielded from the ire of authorities with regards to the spread of fake news—Twitter and Facebook by virtue of being social media platforms have been the target—the platform still had to weather criticism given its role in modern communication. WhatsApp, however, has been doing its bit by continually upgrading its systems. Twitter, Facebook and Instagram have incorporated artificial intelligence and machine learning to detect deep fakes. But, more investment in technology is needed to curb the spread of misinformation. Twitter, earlier this year, revived its defunct fact check system. Most social media companies and messaging services have fared well on the coronavirus front, but the US elections will be a litmus test.

Get live Stock Prices from BSE, NSE, US Market and latest NAV, portfolio of Mutual Funds, calculate your tax by Income Tax Calculator, know market’s Top Gainers, Top Losers & Best Equity Funds. Like us on Facebook and follow us on Twitter.

Financial Express is now on Telegram. Click here to join our channel and stay updated with the latest Biz news and updates.

Next Stories
1Rupee strength: Decoding Reserve Bank of India’s forex policy shifts
2Agricultural reforms: Breaking the glass ceiling in favour of farmers
3Parties must get serious about crime in politics