The POI controversy
Apropos of the report “Call drops: Airtel hits back,says Reliance Jio teams ‘under-prepared’” (FE, September 28), consumers should not let themselves get influenced by the marketing hype of companies, offering the latest technology like 4G. What is crucial is if a mobile user opts for the services of a company, X, will she be able to use the same handset if she opts for another in the future, say Y? If a mobile user cannot do that, then she keeps on incurring expenses unnecessarily every time she changes the service provider. One should not go by only free voice call or unlimited/fast data. The user should enjoy the independence of using mobile phone of her choice and not one dictated by the service provider. A consumer is also not clear that why only the existing service-providers are supposed to provide the points of interconnection (POIs) to a new player? What about the new player; should it not provide POIs? Does this mean that whenever a newcomer wants to do business, the existing ones are supposed to provide the ready-made infrastructure? Cannot the service providers use satellites? Points of interconnection are the bone of contention. If there are call-drops, both can be blamed but not one of the either telcos! Unfortunately, in this tug of war among telcos, consumers are the worst sufferers. The ‘consumer is the king’ is a dated rhetoric; it is only meant to grace the management studies text-books, not be practised in the real world.
Deendayal M Lulla
Taking on terror
Apropos of the report “India confronts envoy with proof, issues second demarche” (FE, September 28), it is really unfortunate that Pakistan continues to shamelessly deny its role in perpetuating terror attacks on the Indian security forces even when its active involvement has time and again been proven. Though there may not be many takers of the Islamabad’s insinuation at the UN General Assembly that India had inflicted the Uri terror attack on itself, Pakistan High Commissioner Abdul Basit, who was summoned by the India’s foreign secretary S Jaishankar to present him with the ‘relevant’ details, parroted the same story again. It may be added that government taking recourse to diplomatic pressure on Islamabad and review of India’s 20-year-old decision to grant Pakistan the status of ‘Most Favoured Nation’ (MFN) may not yield any short-term results.
Vinayak G , Bengaluru