While the adoption of internet of things (IoT) devices has increased for home and professional users—Gartner forecasts that there will be 6.4 billion connected devices by 2016, increasing to 20.8 billion by 2020—a recent survey shows that companies are still not equipped to deal with the risks associated with these devices. The World Quality Report 2016-17 highlights that of 85% of the companies which had adopted IoT products as part of their operations, two-thirds were ill-equipped to deal with related risks, especially in the quality assurance and testing space. So, while companies are adopting more technology, they are not able to strike a balance between the speed of development and quality-testing given the multiplicity of devices and integration of services (including local, private and public cloud).
Moreover, with Google, Apple and IBM giving a big push to the interconnected world and faster speeds of internet making the principle of “seamless usage” a reality, there is a need to integrate automation in ensuring security concerns as well. But, most important, the companies would also need to balance out the costs and the innovation while ensuring that their devices work well with other connected devices. With Cisco estimating 3.4 devices connected to the internet per person by 2020, IoT companies just can’t ignore the compatibility quotient along with multiplicity of test environments that it presents. Thus, for companies, the answer to handling automation may be more automation.