Caution! Banking frauds are on rise: Follow these NPCI guidelines to secure yourself from fraud

By: | Updated: November 30, 2018 1:53 PM

As banking and debit/credit card frauds are on the rise, the National Payments Corporation India (NPCI) has started an awareness initiative to educate the masses about the types of frauds which may happen.

banking frauds, vishing frauds, credit card frauds, debit card frauds, fraud calls, National Payments Corporation India, NPCI, Unified Payment Interface, UPI, UPI ID, UPI PIN, fraudulent activityNPCI has warned that frauds can happen any time through a phone call.

As banking and debit/credit card frauds are on the rise, the National Payments Corporation India (NPCI) has started an awareness initiative to educate the masses about the types of frauds which may happen and how one can easily avoid these frauds on the Unified Payment Interface (UPI).

In an awareness video, NPCI has warned that frauds can happen any time through a phone call, like –

  • “Congratulation sir, you have won a Rs 2-crore lottery. Please share your UPI ID and UPI PIN details.”
  • “Congrats sir, we are upgrading your credit limit on your mobile connection. Simply what to do is, send an SMS.”
  • “Sir, you have won a prize money worth Rs 2 lakh. Simply accept the collect request which have been sent to your UPI ID and pay fast.”
  • “Sir, there seems to be suspicious activity in your account. We have sent you an OTP to register your account against any fraud. Share the OTP with us immediately.”
  • “Sir, your debit card shows fraudulent activity and withdrawals. Quickly share your debit card details.”

As fraudsters prey on customers through such exciting or threatening calls and end up getting access to account details, NPCI has asked people to stay cautious, saying ‘sharing is not always caring’.

Giving an advice on how to tackle such fraudulent calls, the corporation, in its video, says, “One can easily avoid such situations by not sharing their details or by not taking any action pertaining to their accounts or by not registering a new SIM card or by not sharing any OTPs when a caller asks them. Remember, any institution of repute would not call or ask you for these details ever.”

NCPI guidelines to secure yourself from fraud:

  • Do not share details of debit cards, OTP, UPI ID and PIN on phone, as this will lead to vishing frauds.
  • Do not send any SMS to any unknown number with unknown codes, as this will lead to SIM swap or SIM spoofing frauds.
  • Never send money to unverified sources, as this may lead to vishing frauds.
  • Do not ever post your transaction details on social media platforms, as this may lead to vishing frauds.
  • Contact your bank or telecom company to report any suspicious activity.
  • For any other questions or queries, visit your bank or telecom operator office before taking any action.

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