Indian travellers applying for a Schengen visa for Italy, Estonia, Austria, Denmark, Latvia, Hungary, Luxembourg, Malta or Greece can now be assisted with filling their visa application forms over the phone. VFS Global has launched a helpline number to connect applicants to trained personnel who can provide assistance for their Schengen visa application form related queries.
The VFS Global helpline assists visa applicants with the necessary support and information required for documentation of their visa applications.
Vinay Malhotra, chief operating officer – Middle East and South Asia, VFS Global, said, “At VFS Global, it is our constant endeavour to provide services that cater to every aspect of the customers’ visa application and submission needs, offering conveniences for the applicant at every step of the process. Our helpline service, which offers form filling assistance is our latest effort in this direction. It is indeed our pleasure to provide our customers with best in class services and all the necessary assistance they require to enhance their overall travel experience.”
The service is available in English and Hindi, from Monday to Friday from 8.00 am to 5.00 pm, with an option to pay service fees online or through IVR payment.