Flights cancelled during Coronavirus COVID 19 lockdown period? Paytm offers flyers ‘credit shell’

By: |
New Delhi | Updated: May 01, 2020 1:00 PM

Flyers, who had booked flights via Paytm, will receive the refund in their airline credit shell. They can redeem that refund amount in order to book a flight ticket via Paytm website and mobile site.

flights resume in india, flights india, lockdown flights, lockdown flights resume, lockdown flights to india, indigo ticket cancellation, spicejet ticket cancellation All those, who booked flights scheduled between March 25 and April 14, can avail of the offer. Those, who booked flights scheduled during April 15 and May 3, 2020, will be able to avail the credit only after 7 days of booking.

Paytm has announced the integration of a “credit shell” through which its users can utilize cancellation refunds to book future flights! In a good news for travelers whose flights got cancelled during the lockdown period of March 25 and April 14 and April 15 to May 3, Paytm’s ‘credit shell’ offer is applicable to IndiGo and SpiceJet flights. Over 1 lakh flyers will be benefitted due to the Paytm’s “credit shell”, the company said in a statement.

Paytm credit shell flight cancellation refund policy

Paytm has announced that an integrated “credit shell” feature has been added on its website and mobile site for users. A similar feature has also been offered by a few airlines. However, the airlines offer is available only on their platform. Flyers who had booked air tickets but their flights got suspended, those flyers will be issued a refund by the airlines in the form of such credit shell balance. The balance amount is equal to the cancelled flight ticket value. Flyers are allowed to redeem this credit shell balance to booking a flight ticket on the same airline in the next 12 months.

Flyers, who had booked flights via Paytm, will receive the refund in their airline credit shell. They can redeem that refund amount in order to book a flight ticket via Paytm website and mobile site. All those, who booked flights scheduled between March 25 and April 14, can avail of the offer. Those, who booked flights scheduled during April 15 and May 3, 2020, will be able to avail the credit only after 7 days of booking.

“These are unprecedented times that require unprecedented actions to ensure that Paytm’s customer experience doesn’t get impacted. I feel proud to share that members from Paytm Travel’s Business, Technology, Product and Operations teams collaborated from their respective homes relentlessly for days and nights to make this feature available to our users in quick time,” Abhishek Rajan, Senior Vice President – Paytm Travel said.

Get live Stock Prices from BSE, NSE, US Market and latest NAV, portfolio of Mutual Funds, Check out latest IPO News, Best Performing IPOs, calculate your tax by Income Tax Calculator, know market’s Top Gainers, Top Losers & Best Equity Funds. Like us on Facebook and follow us on Twitter.

Financial Express is now on Telegram. Click here to join our channel and stay updated with the latest Biz news and updates.

Next Stories
1Seychelles opens up for tourism for COVID-19 vaccinated travellers
2Vistara commences daily flight service between Delhi, Sharjah under air bubble agreement
3Cheers for Shirdi devotees! Direct Mumbai-Shirdi chopper service resumes, check fare, timing