When travellers check into a hotel in 2060, they can experience augmented reality, artificial intelligence, morphing beds, robotics, touchscreen interface, hyper connectivity and more, as revealed by Hotels of the Future study by Hotels.com, which has partnered with renowned futurist Dr James Canton of the Institute for Global Futures, for the study. It uncovers how the travel and hotel experience will be different in a year, 25 years and as far ahead as 2060.
The way travellers choose a destination, book a trip, travel there and the in-stay experience will be is said to be dramatically different in the future.
Dr Canton explains, “Trends in technology, science, energy and entertainment will vastly change the hotel experience for travellers. The emergence of a new travel design science, which is a combination of using big data, artificial intelligence and predicting travellers’ dreams, will mean the whole travel experience will change. The future of travel is really exciting, as we’ll see predictive travel analytics anticipating what consumers want from their experience before booking. The hotel booking itself will be helped along by artificial intelligence software agents, using data mining and intuitive computing. The new travel design science will help create highly personalised in-stay experiences. And it doesn’t end when you check out, because new analytics will also ensure lifelong travel fulfillment.”
These autonomous robots can be designed online before arrival and can be programmed with special talents, skills, languages and information. They will do everything from greeting guests at the airport, to offering gourmet food service, room makeup, companionship, education, entertainment, business advice and concierge services.
These are hotels which self-assemble and morph from one design to another based on consumer’s votes. These crowdsourced hotels will use nanotechnology and machines that can self-assemble environments, buildings or even entire physical worlds. This could all be possible in the next 20 years.
3D makers in every room
The study suggests that 3D printers will transform the travel experience and specifically the in-room experience. This technology will generate in real time items that guests desire, such as a new pair of shoes, clothes, pharmaceuticals, even computers or wearable phones. Additionally, 3D shopping will be available, where consumers download from the cloud, retail goods that they want to design on demand.
A hotel bed will no longer just be a place to enjoy a comfortable night’s sleep, as future travellers will be able to choose their own dreams. Hotels will give guests access to neurotechnology to program their dreams and they can choose a dream theme to either relax, enhance, learn or enjoy.
The next generation of pop-up hotels will be based on special mobile crowdsourcing, where the theme and location is decided by votes. The pop-up hotel designs that win the most votes will be programmed to self-assemble using 3D printers, use continuously generating bio-solar cells and feature nanotechnology. These hotels will exist for a limited time and HotelCoin, the digital Blockchain currency, will be used by consumers to pay with their wearable mobile app.
Wellness and longevity hotel spas
The spa 2.0 – the next generation of wellness spas – will see the hotel spa of the future, based on DNA analysis and promoting living longer. Guests will receive personalised prevention treatments, prediction and health enhancement programmes designed to refresh health, fitness and understand future health risks. These will use the latest genetic medicine treatment, mind refreshing drugs, brain fitness and prevent disease.
Airport transfer of the future
Future transports include self-driving pods, RoboFlying cars, which will help avoid the traffic, and larger developments such as the Hyper Loop – supersonic air travel – covering hundreds of kilometres in seconds.
DNA mobile payments
DNA will be used to confirm identity in making travel bookings and payments online. When guests check into the hotel, all that will be needed is DNA fingerprints to confirm who they are.
The booking of hotels will be done by one’s own travel avatar – like a digital software agent. Travel avatar will manage bookings, like a personal version of Apple’s Siri or Amazon’s Alexa. Avatars will communicate, negotiate and design the whole travel experience.
Many hotels already focus on sustainability and being eco- friendly, but in future every hotel will be fully sustainable. They are expected to excel in energy efficiency, buy and sell energy off the renewable energy grid, use safe and clean products, use the latest solar and geothermal technology and have a carbon neutral footprint. Eco-hotels will also be socially aware, with products and workers, all producing a positive social impact in the community.
Augmented reality hotels
Travellers will be able to stay at hotels that are part physical and part virtual. While virtual reality is simply a recreation of a real life setting, an augmented reality experience blends the physical real world with virtual reality. Millions of innovative scenarios will therefore be possible – an excursion to Africa or a trip Machu Picchu in Peru. Augmented reality hotels will customise the adventure, history or drama travel experience.
Gourmet genomics in restaurants
Hotel restaurants will start to feature food designed for the individual’s palate, all based on DNA analysis. Before guests even arrive at the hotel, their diet and nutrition menu will be designed, based on their DNA.
Hotels in the future will have themes based on immersive worlds, becoming entertainment experiences. Travellers can expect a fully interactive live event location, where the hotel is in character with in-world. Consumers could interact in real-time or by virtual reality.
Smart hotel room
By 2060, the hotel rooms will have features such as entering your room via face recognition, multiple sensors attuned to guests, talk-back TV, reactive and interactive touchscreen, smart toilets, mirrors streaming real-time news, neuro-enhanced aromas from interactive spa walls, special towels with pollution wipe nano coatings, wireless temperature controls that adjust automatically, self-assembling and personalised bed and pillows based on neuro-feedback, ans in-room personalised experiences like watching a holographic music concert.