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How to spot fake websites and avoid online shopping scams: A guide for consumers

Before making a purchase, it is a good idea to check for reviews of the website and the products they are selling.

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The first thing you should do when you land on a website is to check the URL. (Representational Image/IE)

Online shopping has become increasingly popular over the years, providing convenience and accessibility for shoppers all over the world. However, with this convenience comes the risk of falling victim to online shopping scams and fake websites. Scammers often create fake websites, emails, or social media accounts that look legitimate but are designed to trick people into providing personal and financial information or to make payments for goods or services that are never delivered

It is important to understand how to spot these fake websites and avoid becoming a victim of online shopping scams.

Check the website’s URL

The first thing you should do when you land on a website is to check the URL. A genuine website will have a URL that is spelled correctly, without any extra characters or misspellings. A fake website, on the other hand, may have a URL that is similar to the genuine website, but with slight variations. For example, a fake website may use “.com” instead of “.co.uk” or “.org” instead of “.com”. Always check the URL carefully before entering any personal information or making a purchase.

Look for the padlock symbol

The padlock symbol is a sign that the website is secure and has an SSL (Secure Sockets Layer) certificate. This means that any data you enter on the website is encrypted and cannot be accessed by hackers. If a website does not have a padlock symbol, or if the padlock symbol is broken, it is best to avoid the website and look for another online retailer.

Check for contact details

A genuine website will always have contact details such as a phone number, email address or physical address listed on it. If you cannot find any contact details, it is a sign that the website may not be legitimate. Even if the website does have contact details, it is a good idea to check them out by calling or emailing the company to verify that they are genuine.

Read reviews

Before making a purchase, it is a good idea to check for reviews of the website and the products they are selling. Look for reviews on the website itself, as well as on independent review websites such as Trustpilot or Feefo. If a website has a lot of negative reviews or no reviews at all, it may be best to avoid it and look for another online retailer.

Check for spelling and grammar errors

Fake websites often have spelling and grammar errors on their pages, which is a sign that the website may not be legitimate. Look for errors in the website’s content, as well as in the product descriptions and reviews. If you notice any errors, it is best to avoid the website and look for another online retailer.

Online shopping scams and fake websites can be avoided by taking a few simple precautions. Keeping in mind the tips mentioned, you can enjoy the convenience and accessibility of online shopping while avoiding online shopping scams and fake websites.

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First published on: 24-03-2023 at 14:22 IST