Human resources: Top 5 tech based trends that 2017 is likely to see

December 12, 2016 12:54 PM

Human resources are a key element in any organization. After all the difference between two similar businesses are its people.

hr-l-reuNaturally making the right investment in people can make or break an organization’s fortunes. (Representative image: Reuters)

Human resources are a key element in any organization. After all the difference between two similar businesses are its people. Naturally making the right investment in people can make or break an organization’s fortunes. This is why Human resources (HR) as a function is of paramount importance as far as organizations are concerned. At the anvil of a new financial year, we look at some HR trends that are set to rule the roost in the new age. The single biggest trend is that your mobile device is becoming the central tool for HR engaging with the work force and using that as a unified platform to communicate and act. Here are some key trends that are likely to be the focus next year.

Omnipresent Engagement

Mobile phones are changing HR dynamics to a large extent. With mobiles becoming completely commonplace, smart phones are being preferred over laptops/desktops. This gives a unique opportunity for HR personnel to engage with their audience continuously. Whether it is the basic activities like payroll, timesheet, or communication and productivity tools or benefits like exclusive shopping discounts, rewards, today everything is available through the mobile. The new age millennia’s will need to be addressed in a more tech savvy manner which indicates that app based technologies will certainly be more increasingly used. With convenience at the finger tips of the employees, employers will be able to leverage advantages of engaging continually which will create an atmosphere of open communication as well.

Continuous Feedback

Because of the omnipresent engagement through the mobile employees can give their feedback continually. This is as opposed to the traditional annual employee satisfaction survey which has a disadvantage that it could be influenced by proximity events, you have a continuous graph and HR can map it against the decisions that had been taken. Also, these help companies to take necessary action when it matters rather than wait for the appraisal period. This also means that the organization is able to better focus on building robust relationships with employees and ensure that they are able to act when it matters. This will ensure that employees have a long term relationship with the organization – and in today’s times loyalty matters the most.

Employee Engagement

Engaging with employees is of key importance to any employer. However this is easier said than done. The complications also arise because there is no unified platform to track all benefits being given. This is being used for all employee engagements – instead of HR dealing with multiple vendors and employees needing to login to different platforms, there will be one place where all the services are integrated. This is also being seen as an important HR trend in the upcoming year because this will ensure that employees are actually able to take advantage of the benefits they are entitled to in a convenient manner. Likewise, it becomes easier for employers to ensure that they are able to deliver these softer aspects of the benefits package to their employees.

Focus on Wellness

While most employers provide some form of health insurance to their employees, the focus is now slowly but surely shifting to wellness. Again this is a continuous rather than ad-hoc engagement. Instead of having an annual health check-up and having a static website with stagnant content you will have employers investing more in continuous wellness engagement. The mobile app helps here as it can track vital parameters and ensure that the employee is staying fit. This could be in the form of monitoring their exercise regimen too and giving an indication of calories burnt.

Tracking Actionable Data

The trend to go digital and paperless is in. This ensures that all the data is captured and HR will be able to use the data in real actionable terms. Again what this means is that it becomes not just easy to document actions, but also ensure that a timeline is attached to them so they can be completed. This will also ensure that employers and employees are able to follow up to see if the action has been completed in a timely manner. This also ensures that any unactioned items can be reviewed to understand the reason for it being incomplete and encourages review of the actions.

By Partha Neog, Co-founder, Vantage Circle

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