Good news for suburban rail users in Karnataka! Now an unreserved ticketing system has been launched by the South Western Railways division with a UTS (unreserved ticketing) mobile app. With this, the system of standing in long queues to book train tickets, platform tickets or renew monthly passes will come to an end. Instead of showing the physical copy of the ticket, which has been the pattern till now for unreserved tickets within the South Western Railway limits, the users can now simply show the TTE, the ticket on their phone, using the ‘show ticket’ feature of the mobile app.
The platform tickets booked through the app will be valid for a duration of two hours, which will start from the time of booking. The users also have the option to cancel the ticket through the app at a cost of a nominal fee. Another interesting feature of the app is that the tickets can be booked up to one hour ahead of the journey. Also, passengers travelling outside the South Western Railway limits, can use the railway Automatic Ticket Vending Machines to print their tickets.
The payment for this app can be made through digital wallets like Paytm, Mobikwik and R-wallet, which belongs to the Indian Railways. As of now only Windows and Android smartphone users can use the app.
“The mobile application eliminates the need for one to visit a counter for unreserved tickets and also helps in moving towards a digitized and cashless economy”, said R.S. Saxena, Divisional Railway Manager. Taking an example of one of the stations in Bangaluru, White Field station has only one ticket counter so the passengers have to cross an overbridge and walk a long distance to get in the line for buying tickets, a New Minute report stated. Therefore, the app will benefit many passengers across several stations.
In Union Budget 2018, finance minister Arun Jaitley announced around 160 kilometers of a suburban network at an estimated cost of Rs 17,000 crore, for the growth of the Bengaluru metropolis.