Full service airline Vistara has entered into a strategic partnership with TCS for a broad range of information technology services, including application maintenance services and airport infrastructure support.
Vistara is a joint venture between Tatas and Singapore Airlines.
The carrier and Tata Consultancy Services (TCS) have entered into an agreement for a “long term strategic partnership”.
“TCS would provide a broad range of IT services in the area of IT management, application maintenance and application development to help Vistara achieve its goal in customer experience, operational excellence as well as cost leadership,” Vistara said in a release today.
As per the agreement, TCS would manage the operational aspects of the airline’s IT including application maintenance services, network maintenance, end user computing and airport infrastructure support.
Among others, both entities would develop “state-of-the art digital solutions which can be taken to other airlines, leveraging TCS’ prior track record in this area for Singapore Airlines and other leading global airline brands”, the release said.
Vistara CEO Phee Teik Yeoh said TCS has been a key technology partner for the airline since its start.
“Both parties will now see greater synergies as the expanded partnership will extend many benefits to Vistara from TCS’ vast airline domain capabilities as well as help us leverage its world-class technology and innovation competency,” he noted.
The airline operates around 400 weekly flights.