Midha believes India has the right demographics and capabilities to realise this digital future and achieve the $5-trillion target.
India has set a good audacious goal to rally the entire country towards the aggressive target of becoming a $5-trillion economy. Amit Midha, president, APJ & Global Digital Cities, Dell Technologies, believes India has the right demographics and capabilities to realise this digital future and achieve the $5-trillion target. “With a significant focus on Make in India, India can leapfrog the digital economy phase and be amongst the top players, globally,” he tells Sudhir Chowdhary in a recent interview. Excerpts:
With the start of the new financial year, can you elaborate on how has Dell Technologies performed in FY20? What are your plans for FY21?
FY20 was a great year for Dell Technologies, with overall revenue of $92.2 billion and a record shipping of 45 million plus units of PC. Our server business has also grown 18% over past two years and continues to grow. We believe that the growth rate of IT industry will continue to be higher than the GDP growth rate because of which we have set a $91-95 billion revenue trajectory for FY21. With the digital economy growing exponentially, Dell Technologies will continue to work towards this target and enable its customers to achieve their goals.
Digital transformation remains a very strong imperative for all kinds of businesses. How is Dell addressing this in APJ, especially in India? Digital transformation puts technology at the heart of an organisation’s products, services and operations—to help accelerate the business and competitively differentiate itself – in order to improve the experience for its customers. Dell Digital is driving Dell Technologies’ digital transformation with the resources, tools and technologies that power Dell’s customer-first platforms, operational excellence and team member experiences. In India, Aadhaar, which is biometric or IRCTC which is innovating quite rapidly, Passport Seva or GST network, are all running on Dell Technologies platforms.
This new decade will represent numerous opportunities in technology, specifically for APJ and India. How is Dell evaluating these opportunities and helping its customers adopt these new working models?
Earlier there was minimum communication between the large and medium sized companies, but now these mid-sized companies and startups are the major source of innovations with support capabilities for digital transformation and integration. India is already one of the largest startup nations and the startup ecosystem will become even bigger in the next few years.
To serve the customers better, along with implementing new technologies, companies need to change the culture and upgrade the organisation’s capabilities. Technology is an enabler but it is really the talent and culture which will help companies offer better customer experience and differentiate themselves. This being the key to transformation, I would say 5G is going to be the norm, AI will be everywhere and multi-cloud is a given. We believe no customer can manage increasing complexity, data load and challenges that come with the digital economy, unless they have a compatible platform and a strong foundation block. Dell Technologies with the combination of Dell, Dell EMC, VMware and Pivotal, provides the platforms and the foundations to its customers to achieve their business goals.
In what ways is Dell Technologies ensuring skill development and providing infrastructure solutions to help achieve this goal?
India has set a good audacious goal to rally the entire country towards the aggressive target of becoming a $5 trillion economy. We believe this could be the decade of India. India has the right demographics and capabilities to realise this digital future and achieve the $5 trillion target. If AI is the future, to develop the relevant skillsets, people across all walks of education ecosystem and institutions have to understand what AI is, how to use it better and how to manage it for an outcome.
With the talent we are currently seeing, India can lead in data-driven services and outcomes. With a significant focus on Make in India, India can leapfrog the digital economy phase and be amongst the top players, globally.
Dell partnered with NITI Aayog on their flagship initiative called the AIM(Atal Innovation Mission). This partnership led to the setting up of a number of Atal Tinkering Labs (ATL) all across the country. Through Atal Tinkering Labs, students from grade 6-12 are exposed to advanced technologies and technical equipment such as 3D printers, robotic kits, and electronic development tools, IoT, sensors, etc.
Dell has developed 3 Community Makerspace aiming to inspire and encourage community participation, promote the horizontal exchange of knowledge and provide community members with easy access to resources to learn. We have also launched Dell Kaushal Kendra (Skill India lab), state-of-the-art computer hardware lab in partnership with government of Puducherry to train the youth on computer manufacturing and repair services.