Amazon India apologises to Yureka buyers

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New Delhi | Published: January 16, 2015 10:17:55 AM

Amazon India apologises through their official Twitter handle for charging more during the first flash sale of Yu Yureka smartphone on January 13.

Yureka, Yureka smartphone, YU Yureka, AmazonAmazon India has apologised through their official Twitter handle for charging more during the first flash sale of Yu Yureka smartphone on January 13.

Amazon India on Thursday apologised through their official Twitter handle for charging more during the first flash sale of Yu Yureka smartphone on January 13. Stating that “Yureka smartphone was erroneously priced as Rs 12,499 instead of Rs 8,999″ the e-commerce said that “they were actively working” to address the error. However, Amazon India did not say anything about refunds.

In its maiden sale on January 13, Yu claimed to have sold 10,000 uints of its Yureka smartphone within three seconds. However, several online reports have expressed their doubts over this claim.

Here’s the tweet on Amazon India’s apology over erroneous pricing of Yureka smartphone during flash sale:

Shortly, after the smartphone apparently got sold out on Amazon.in, angry buyers who had lined up virtually, started to express their frustration on Twitter and through comments on the Yureka page. People complained about the flash sales as they were greeted with error reports while buying the device. Few customers even complained that flash sale page did not show any timer to indicate availability.

Not just that. People who had managed to book one for themselves complained that the price of the smartphone was hiked to Rs 12,499 from Rs 8,999 and added also added extra shipping and handling charge of Rs 99.

A buyer in his tweet stated that Amazon has billed him Rs 12,598 for Yu Yureka smartphone.

The next flash sale of Yureka smartophone will take place on January 22 at 2 pm.

Are you willing to accept this apology? Share your views in the comment section below.

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