MSMEs bet big on PM Modi’s Champions portal as number of complaints resolved jumps 3X

By: |
Updated: Jun 16, 2020 12:26 PM

Technology for MSMEs: The portal, officially launched by PM Modi on June 1, routes complaints by MSMEs grievance-wise to concerned branch/bureau/office heads under the MSME Ministry to attend them within three days.

Gadkari also expressed confidence that 25 lakh MSMEs will be restructured by the end of the year. MSMEs can register their grievances around finance, raw materials, labour, regulatory permissions etc. on Champions portal.

Technology for MSMEs: The national portal for micro, small and medium enterprises (MSMEs) — Creation and Harmonious Application of Modern Processes for Increasing the Output and National Strength (Champions) — to register their grievances around finance, raw materials, labour, regulatory permissions etc. has started to gain traction. In around five weeks since launch, the portal has resolved nearly 50,000 complaints filed by MSMEs, according to MSME Minister Nitin Gadkari. In a video conference with the members of the Indian Business & Professional Council (IBPC) – Dubai-based representative organization of Indian companies and professionals – Gadkari, stressing on the ease of doing business, said that the government is “getting a good response (from Champions portal). At least 50,000 grievances we have resolved.”

This indicated over 3X jump in the number of grievances resolved in around past 15 days. Gadkari, last Monday, in a webinar with the members of the Institute of the Company Secretaries of India had said that “as per the eight-day-old data (end of May 2020) from the portal, which was launched on May 9, 20,461 grievances were received out of which 16,019 grievances have been resolved.”

Also read: Caution EV startups, funding to hit speed bump ahead but investors hopeful of returning to normalcy

“Over a period of time, it will create an artificial intelligence kind of a thing where we would know, for example, in which state MSMEs face more problems related to credit and against which institution,” Rajiv Chawla, Chairman at the MSME association — IamSMEofIndia had told Financial Express Online. Champions portal was officially launched by Prime Minister Narendra Modi on June 1. The portal routes complaints by MSMEs grievance-wise to concerned branch/bureau/office heads under the MSME Ministry to attend them within three days. Launching the trial version of the portal last month, MSME Secretary AK Sharma in a note said that the grievance “should not remain inconclusive after seven days” of filing. For unresolved complaints, the “top leadership of the MSME Ministry” will “pro-actively take (them) up,” he added.

Get live Stock Prices from BSE, NSE, US Market and latest NAV, portfolio of Mutual Funds, calculate your tax by Income Tax Calculator, know market’s Top Gainers, Top Losers & Best Equity Funds. Like us on Facebook and follow us on Twitter.

Financial Express is now on Telegram. Click here to join our channel and stay updated with the latest Biz news and updates.

Next Stories
1Troubled tech fund SoftBank wants to back startups in these 3 areas amid Covid; CEO outlines plan
2MSMEs see no benefit so far from anti-China chorus; expect business normalcy in 12 months
3Zomato expects business recovery from Covid disruptions in 3-6 months