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Printo Wins Frost & Sullivan Award for Customer Leadership in Retail

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Updated: October 17, 2015 6:09:53 AM

Printo, a retail chain offering print and gifting services to small businesses and individuals, announced that it won the Frost & Sullivan Award ...

Printo, a retail chain offering print and gifting services to small businesses and individuals, announced that it won the Frost & Sullivan Award in Print Retail Customer Leadership – 2015.

The coveted Frost & Sullivan India Excellence Awards are presented annually to companies that demonstrate best practices in their industry vertical. The award is a boost for organizations not only because of the immense recognition it brings, but also for its high industry standing and laborious selection methodology it acclaims.

“We are delighted to be recognized as trendsetters in retail customer service”, said Manish Sharma, CEO of Printo, who received the award. “Our mantra is ‘Happy People, Happy Customers’ and I believe this is award is yet another validation that if you focus on your customer and people, business success will follow.”

Printo has a unique proposition, offering designing, printing, gifting and shipping services from its network of stores across Bangalore and Hyderabad. Customers can order prints in a professional environment and have them picked up within hours. Each print job is time stamped and on time delivery is tracked. With a relentless focus on customer service and print quality, Printo has established the benchmark in customer service in the retail industry.

The Frost & Sullivan awardees are selected following a rigorous methodology to recognize superior planning and execution, technology innovations, customer service and overall delivery. A host of other crucial factors such as leadership, strategy, growth, service, innovation, integration, marketing, financial performance, and development are also considered as part of the award methodology.

About Printo

Printo is India’s first and fastest growing retail print chain headquartered in Bangalore. Printo makes printing easy for individuals and businesses through its obsessive customer service and emphasis on quality. From business cards to invites to document printing, Printo makes it possible to choose from a wide range of services from a single point. It has established itself as a trendsetter in quality and customer service and is planning to expand the retail chain to all metros across India. Apart from retail stores, Printo customers can also create and order print products online and have them shipped anywhere in India or abroad through www.printo.in.

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