Tech giant Apple, finds itself on the wrong side of a lawsuit filed by its customers.
Tech giant Apple, finds itself on the wrong side of a lawsuit filed by its customers. The Apple iPhone 6 and iPhone 6 Plus users are suing the company over a defect in the phones, commonly known as the “Touch Disease”. The filed case alleges that despite being aware of the defect in the phones, Apple refused to fix the devices. The iPhone customers are said to be accusing the company of fraud. The mentioned defect causes the devices to freeze or become unresponsive, thus making them unusable.
According to the proposed nationwide action class lawsuit filed on last Saturday, Apple is said to have been aware of the defect for a long time. The defect often shows itself after a flickering grey bar appears on top of the touch screens. The case accuses Apple of refusing to fix it. It has been reported that the chips in charge of handling the touchscreen input had not been secured properly to the logic boards and failed under normal circumstances of wear and tear. iFixit, a company which sells repair parts and on previous occasions analysed other Apple products came up with the term “Touch Disease” for the defect.
The lawsuit demands certain cash damages that have not been disclosed yet. Apple is yet to make a comment on the subject. The lawsuit demands a court order for Apple to repair, recall and replace the iPhone. Apple is based in Cupertino, California, and had sold 166.4 million iPhones, receiving a revenue of $108.5 billion by the first 9 months of the fiscal year. The company on Monday reportedly sent invitations for the launch of iPhone 7 at a special event, which is scheduled on Wednesday.