The Indian Railways Catering & Tourism Corporation Ltd (IRCTC) has won a top industry honour for its initiatives. IRCTC has been named the best Public Sector company for consumer friendly initiatives under the ‘Government Organisation promoting Tourism’ category of Today’s Traveller Award 2016. The awards instituted by business and leisure travel magazine recognise outstanding performers in the corporate, hospitality, travel and entertainment industries.
“Our focus at IRCTC has alsways been to provide the best possible service to consumers using the resources and tools we have at our disposal and to improve these services constantly. Being recognised for it encourages us to do better. We are proud of being chosen for the award,” said Dr AK Manocha, Chairman & MD, IRCTC. The latest award comes after the mini-Ratna PSU received a special prize of SCOPE Communicatiob Excellence Awards 2016 for ‘effective use of digital communication’ last month.