Flipkart will return your money in a day

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Bangalore | Published: September 1, 2015 12:39:06 AM

E-commerce major Flipkart has said it has rejigged its refund policy to ensure all the refund for 'Cash on Delivery' (COD) purchases is processed within a day.

Flipkart refund?Continuing the innovation journey by announcing this newly launched payment mechanism, Flipkart aims to ensure that refunds for Cash on Deliver (CoD) orders are credited back to customers instantly, as soon as the product reaches the Flipkart hub,? Flipkart said in a statement. (PTI)

E-commerce major Flipkart has said it has rejigged its refund policy to ensure all the refund for ‘Cash on Delivery’ (COD) purchases is processed within a day. The company will use the mechanism of Immediate Payments System (IMPS) and within 24-hours of the product reaching its hub, the money will be transferred to the user’s account.

“This is a huge step in the payments front and has a big impact in the way customers shop on Flipkart.  An instant, hassle-free refund experience, combined with consistent and accurate communication to the customer is definitely going to be a breakthrough, and a way forward for all future payment innovations,” said Punit Soni,  Chief Product Officer- Flipkart.

However, the one-day refund policy can only be used by buyers whose bank supports the transfer of money through IMPS.

 

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