IT infrastructure provider Dell EMC has witnessed a 30 per cent growth in its business from government entities on citizens-focussed projects and smart cities initiative in the country. The company has been a part of a slew of projects like passports and goods and services tax (GST), and also serves departments like the Central Board of Direct Taxes. “In the first six months of the current fiscal (February-July) we have seen a 30 per cent year-on-year growth on government business,” Dell EMC India president and managing director Alok Ohrie told reporters here. He said the government business is driven majorly from citizens-focussed projects of the government and also the smart cities initiative. It can be noted that in the past, a slew of IT services players, especially the home-grown ones which serves global clientele, have complained about the “very unfriendly” payment model of the government market.
When asked about it, Ohrie concurred with the view, but said his company has not faced any major problems because it works with these assumptions right from the bidding. Ohrie said the company, which was created by the merger of Dell and EMC a year ago, looks at India as a source of quality manpower which can help its global operations. Its teams based in Bengaluru, Chennai, Pune and Hyderabad centres have filed for 900 patents till now, he said, adding the country accounts for 60 per cent of the overall server systems. He said while issues on indirect taxation have been resolved through the 3.5 percentage points jump because of the inclusion of the industry in the 18 per cent GST bracket, those dealing with exports which can help it use the country as a manufacturing base are yet to be solved. The company will be concentrating on helping clients with digital transformation, growing its network of 3,000 partners and re-skilling people for the future, said Rajesh Janey, president and managing director for enterprise business.