Delhi cab rape case: How Uber, Meru, others put liability under cloud

By: | Updated: December 9, 2014 8:38 AM

Delhi rape case by Uber cabs driver Shiv Kumar Yadav has highlighted the fancy claims and promises that the radio and mobile taxis are making over safety.

Delhi rape case by Uber cabs driver Shiv Kumar Yadav has highlighted the fancy claims and promises that the radio and mobile taxis are making over safety.Delhi rape case by Uber cabs driver Shiv Kumar Yadav has highlighted the fancy claims and promises that the radio and mobile taxis are making over safety.

The rape of a 27-year-old executive on Friday night in New Delhi by Uber cabs driver Shiv Kumar Yadav (32) has highlighted the fancy claims and promises that the radio and mobile taxis are making over the safety and security of their clients.

While a dedicated page on Uber website has been devoted to safety, promising ‘Safest rides on the road’, its legal terms and conditions are in stark contrast.

Here is the Uber legalese:

Uber-safety-delhi-cab-rape-

Unfortunately, Uber is not alone on this ride, Meru, Ola and other cab services too in their policy have inked a similar clause.

“Please note that we are not responsible for the behaviour, actions or inactions of drivers of taxis, quality of cab which you may use (through us or otherwise). Any Contract for the provision of taxi services is between you and the driver and not us and we simply provide a platform to introduce drivers and passengers,” states Meru’s terms and conditions page whose tagline says ‘Rely on us’.

“The Company shall not be liable for any conduct of the drivers of the taxis. However, the Company encourgaes you to notify it of any complaints that you may have against the driver of any taxi that you may have hired using the Company’s Services,” says Ola cabs’s FAQs.

Cabs were considered as the safest option to take a ride back home late in the night, after party or for an early morning trip to the airport. But the recent episode has ensured that this truism is no longer valid.

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