Chorus Call was named ‘Audio Conferencing Service Provider of the Year’ at the 2015 Frost & Sullivan India ICT Awards banquet held on June 18th at Le Meridien in New Delhi.
Since the commencement of its operations in India in 2007, Chorus Call has successfully demonstrated its ability to provide unmatched customer service combined with the most superior audio quality experience. This has not only helped the company experience a meteoric rise in attaining market leadership in operator assisted event conferencing services, but also has enabled it to gain substantially in the unassisted passcode based audio conferencing services market. The company has been proactively introducing a number of innovative tools to enhance user experience and help optimize costs. This award has been offered to Chorus Call for consistently providing the most reliable audio conferencing service to enterprise customers.
Speaking about this honor, Mr. Jerry Bindra, Managing Director Chorus Call India said, “We are pleased to be recognized by Frost & Sullivan. This award is a result of the combined efforts of every member of the Chorus Call team who have worked relentlessly to pursue their undying passion to provide the highest quality of service at all times. I would like to thank all our customers who continue to support us through our journey and I reiterate our commitment to strive for excellence in service and innovation.”
Congratulating Chorus Call on winning the 2015 ‘Audio Conferencing Service Provider of the Year’ award, Mr. Benoy CS, Director, ICT Practice, Frost & Sullivan said, “A leader in the event/operator assisted audio conferencing market here in India, Chorus Call has achieved an exemplary revenue growth of 26.4 percent to gain a market share of 9.3 percent in 2014. Its continuous technological innovations through mobile applications, and scheduling tools enabled it to offer a better customer experience to end users thereby increasing customer satisfaction. Chorus Call’s vision of being a one stop shop for an enterprise’s collaboration requirements is being fulfilled by the depth of its conferencing portfolio.”
The Award recipients were judged on a variety of parameters that included Revenue Growth, Market Share Growth, Product Portfolio Diversity, Key Achievements, and Go-to-Market strategy, and involved in-depth primary interviews of various industry participants and secondary research conducted by Frost & Sullivan analysts. An elite panel of jury members comprising prominent CIOs/CTOs from the industry evaluated the compiled data and incorporated the end-user perspective. Frost & Sullivan then presented the Awards to companies that received the highest number industry rank in each category.
About Chorus Call
Chorus Call (www.choruscallindia.com) is a global teleconferencing service provider with over four decades of international experience. The company is uniquely positioned by virtue of being the only conferencing services company in the world which is also a market leader in the design and manufacturing of audio conferencing equipment, through its group company, Compunetix Inc. (www.compunetix.com).
The company provides a range of collaboration communications services and solutions to enterprise customers including audio, video and web conferencing, and audio/video streaming services.
Chorus Call has been successfully operating in India as a leading service provider and is well recognized for high quality standards and superior customer service. As testimony to this fact, Chorus Call is the first and currently the only ISO 9001:2008 certified teleconferencing service provider in India.
About Frost & Sullivan
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Mr. Jerry Bindra, Managing Director, Chorus Call India receiving the ‘Audio Conferencing Service Provider of the Year’ award from Mr. Avinash Velhal, Group CIO – India, Middle East & South Africa, Vice President – IT & Process, Atos India, in the presence of Mr. Benoy CS, Director, ICT Practice, Frost & Sullivan